Privacy Policy

At North Star Dentistry, we are committed to protecting the privacy and security of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws, including the Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

We recognize the importance of maintaining your privacy and are dedicated to handling your personal information responsibly. We strive to be transparent about our practices and how we manage your information.

We collect personal information directly from you, or from authorized individuals acting on your behalf. This may include:

• Contact information (name, address, phone number, email)
• Health history and medical information
• Billing information (insurance details, credit card information)
• Records of dental visits and treatment plans
• Any other information necessary to provide you with appropriate care

Your personal information is used for various purposes, including but not limited to:

• Providing safe and effective dental treatment
• Communicating with you regarding appointments and treatment options
• Managing billing and payment processes
• Complying with legal and regulatory requirements

We obtain your consent to collect, use, and disclose your personal information. Consent may be explicit or implied based on the circumstances and your relationship with us. You have the right to withdraw your consent at any time, subject to legal or contractual obligations.

We will not sell, rent, or trade your personal information. We may share your information with:

• Other healthcare providers involved in your care
• Insurance companies for claims processing
• Regulatory bodies as required by law
• Third-party service providers who assist us in our operations, with your consent

We implement a variety of safeguards to protect your personal information from unauthorized access, loss, or theft. This includes physical, administrative, and technological measures, such as encrypted digital storage and secure access protocols.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely dispose of it.

You have the right to access your personal information and request corrections if necessary. To exercise your rights or if you have questions or concerns about this policy, please contact our Privacy Officer.

We may update this privacy policy from time to time. Any changes will be reflected in an updated version available at our office and on our website. We encourage you to review it periodically to stay informed about how we protect your personal information.

If you have any questions, complaints, or requests concerning your personal information or our privacy practices, please contact our Privacy Officer at:

North Star Dentistry
714 Lakeshore Rd E, Mississauga, ON L5G 1J6
(905) 274-0442
drs@northstardentistry.ca